Google Business Profile optimization, done every month
We start with a full audit, fix what we find, and then manage your profile month after month so it keeps working for you.
What’s included
The exact amount of each service depends on your package. Compare packages.
Profile optimization
Ongoing upkeep of your description, services, attributes, hours, and links as your business changes.
Categories and service areas
Reviewed monthly, with up to 20 service areas such as Richland, Kennewick, Pasco, West Richland, and Benton City.
Regular posts
Offers, updates, events, finished work, and tips, posted on a schedule that fits your package.
Fresh photos
New photos uploaded each month: your work, your team, your location, and the community.
Review request system
A simple text and email request with a direct review link and QR code for your customers.
Review replies
Every new review answered within two business days, in your voice, following rules you approve.
Q&A monitoring
We watch for customer questions where Google shows them, answer them, and turn common ones into posts.
Citation consistency
We fix and maintain your listings on key local and industry directories.
Local rank tracking
Map-grid scans that show where you appear across the Tri-Cities for the searches that matter.
Monthly report
A plain-English report, plus a call or video walk-through of results and next steps on higher packages.
The setup audit
Every engagement starts with a full audit (part of the one-time $299 setup). Here’s what we check.
Ownership and access
You are the owner and we’re added as manager. We check for duplicate or unclaimed profiles.
Name and branding
Your profile name follows Google’s guidelines and any brand or licensing rules for your industry.
Categories
The right primary category and any accurate secondary categories.
Service area and address
Service areas match where you actually work, and your address is shown or hidden correctly.
Contact details
Phone, website link, hours, and appointment link are correct and consistent.
Description and services
A clear description of who you help, with your services listed.
Photos and video
Logo, cover, team, work, and community photos, checked for quality and recency.
Reviews
Count, rating, recency, reply rate, and how you currently ask for reviews.
Posts and Q&A
How often you post, and any unanswered customer questions.
Citations
Your name, address, and phone consistent across directories like Yelp, Facebook, and industry sites.
Local rankings
A baseline map-grid scan for your key searches across the Tri-Cities.
Competitors
How your profile compares with three to five top-ranking local competitors.
See what’s working
Google’s own data is always reported separately from anything else, and you can sign in to check it yourself at any time.
- Calls, website clicks, and direction requests from your profile
- Search and Maps views, and the searches that found you
- New reviews, your rating, and reply rate compared with last month
- Your map ranking across the Tri-Cities
- The work completed: posts, photos, replies, and listings fixed
Built for real estate agents, too
Real estate agents are one of our early focuses. We set up agent profiles under Google’s rules for individual practitioners, use service-area profiles when you work from home or meet clients at properties, and follow Washington’s brokerage advertising rules and your brokerage’s brand standards.
- New listing, just-sold, and open house posts
- Local market updates and buyer and seller tips
- Optional bilingual English and Spanish posts
- Review requests sent to past clients the same way, every time
Want to know where your profile stands?
Reach out and we’ll talk through your profile and what the setup audit would cover for your business.